DJI Care Refresh Annual Plan Code (DJI RS 3 mini)

Description

Service protection with DJI Care Refresh

DJI Care Refresh is a protection service for DJI products that, for a small additional fee, offers two replacements of damaged equipment within one year, covering, among other things, damage caused by impacts or water contact. The damaged hardware will then be replaced with a new or equivalent product. DJI Care Refresh can only be activated once within 30 days of activation (first use) of the device. The 30-day extension is not available for cameras, gimbals, and stabilizers.

DJI RS 3 Mini

Per i gimbal della serie DJI RS 3 Mini, il costo della prima sostituzione nell’ambito del programma DJI Care Refresh è di 209 PLN. Il costo della seconda sostituzione è di 249 PLN.*

*When reporting directly to the manufacturer, the replacement amount may vary depending on the current exchange rate.

How to activate DJI Care Refresh

1. Activate the code at: https://support.dji.com/care/active .
2. During the activation procedure, you must enter the Care Refresh code, the serial number of the device (found directly on the product) and the details of the person activating the Package (name and email address).
3. DJI Care Refresh will be activated and automatically assigned to the appropriate region. You will receive an email confirming DJI Care Refresh activation. Your equipment is now safe!

When an accident occurs

1. The user reports the fault and sends the equipment to the German DJI Service Center, enclosing a note specifying that the DJI Care Refresh service is available.
2. The user receives a repair estimate and, based on this, decides whether to carry out the repair/replacement for a fee or via DJI Care Refresh.
3. By selecting DJI Care Refresh, you will pay the replacement fee and receive a new copy.
4. The replacement product will be shipped to you with free priority shipping.

DJI Care Refresh does not cover

1) Product missing or partially missing.
2) Stolen or abandoned product.
3) Additional accessories.
4) Intentional loss of the product.
5) Damage to the casing that does not affect the functioning of the product.
6) Direct or indirect damages caused by force majeure.
7) Defects that occur outside the DJI Care Refresh period.
8) Additional costs for model updates and performance improvements.
9) Damage resulting from modifications not in accordance with the instructions in the user manual or from the use of incompatible batteries and chargers.
10) Defects resulting from the use of unauthorized accessories, batteries or software.