DJI Care Refresh DJI Osmo Action 4 (two-year plan)

Description

Service protection with DJI Care Refresh

DJI Care Refresh is a protection service for your device that, for a small additional fee, offers you four replacements for damaged components over a two-year period. Coverage includes damage caused by impacts or water, among other things. Damaged hardware will be replaced with a new or equivalent component. DJI Care Refresh can be activated only once within 30 days of activating (first launching) your device. You can also extend the protection for an additional year (for a total of three years) by purchasing an additional annual plan. Furthermore, the official manufacturer's warranty remains valid for the duration of the service.

DJI Osmo Action 3

Per i dispositivi della serie DJI Osmo Action 3, il costo di ogni sostituzione nell’ambito del programma DJI Care Refresh è di 95 PLN*.

*If the report is made directly to the manufacturer, the replacement amount is subject to change based on the current exchange rate.

Extended warranty

Gli utenti di dispositivi come DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine e DJI Action 2 possono ottenere ulteriori vantaggi. Se non utilizzi il servizio Care Refresh nemmeno una volta durante il periodo di validità, riceverai in omaggio un’estensione di garanzia di un anno.

How to activate DJI Care Refresh

1. Activate the code at: https://support.dji.com/care/active.
2. During the activation process, you will need to provide the Care Refresh code, the serial number of the device (which can be found directly on the product) and the data of the person activating the package (name, email address).
3. DJI Care Refresh will be activated and automatically assigned to the corresponding region. You will receive an email confirming DJI Care Refresh activation. Your equipment is now safe!

When an accident occurs

1. The user reports the malfunction and sends the equipment to the DJI Service Center in Germany, enclosing a note stating that the DJI Care Refresh service has been purchased.
2) The user receives a repair estimate and, based on this, decides whether to have the repair/replacement carried out for a fee or via DJI Care Refresh.
3) After selecting DJI Care Refresh, the user pays the replacement fee and receives another unit.
4. The replaced product will be shipped to the user with free priority shipping.

DJI Care Refresh does not cover

1) Lost or partially lost equipment.
2) Stolen or abandoned product.
3) Additional accessories.
4) Intentional loss of the product.
5) Damage to the case that does not affect the functioning of the product.
6) Direct or indirect damages caused by force majeure events.
7) Defects that occur outside the DJI Care Refresh period.
8) Additional costs related to updating the model and improving its performance.
9) Defects resulting from making modifications that do not comply with the recommendations contained in the User Manual or from the use of incompatible batteries and chargers.
10) Defects resulting from the use of unauthorized accessories, batteries or software.

Possibilità di estendere la protezione*

Gli utenti hanno anche la possibilità di estendere la protezione fino a un massimo di 3 anni. Per farlo, è sufficiente acquistare un piano annuale aggiuntivo.

• Se possiedi il piano annuale DJI Care Refresh, puoi estendere la protezione 2 volte acquistando altri 2 piani annuali: annual plan + annual plan + annual plan .
• Se hai un piano biennale, puoi estendere la protezione una sola volta acquistando un piano annuale: two-year plan + annual plan .

Note: You cannot extend your coverage by purchasing an additional 2-year plan.

Perché la protezione venga estesa, è necessario che siano soddisfatte determinate condizioni:

• Acquista il servizio DJI Care Refresh in una delle seguenti opzioni: piano annuale DJI Care Refresh / piano biennale DJI Care Refresh / piano annuale DJI Care Refresh e DJI Care Refresh + / piano annuale DJI Care Refresh e piano annuale aggiuntivo (rinnovo).
• Il periodo di validità del servizio DJI Care Refresh acquistato non è ancora scaduto oppure scadrà entro 15 giorni.